Introduction
This Privacy Policy for WorksFine ("WorksFine," "we," "us," or "our") describes how and why we may access, collect, store, use, disclose, or otherwise process your personal information when you use our website, products, services, downloads, support channels, or related features (collectively, the "Services").
This Privacy Policy applies when you visit https://worksfine.dev, use a WorksFine product, contact us, purchase or download a product, request support, or otherwise interact with us.
If you do not agree with this Privacy Policy, please do not use the Services. If you have questions, contact us through the WorksFine contact page.
Summary of key points
This summary highlights the main points of this Privacy Policy. The full sections below provide more detail.
Information we collect
We may collect information you provide directly, such as your name, email address, support messages, purchase details, and product-related information. We may also collect limited technical information when you visit the Website or use the Services.
Sensitive information
We do not intentionally collect or process sensitive personal information, such as racial or ethnic origin, religious beliefs, sexual orientation, biometric data, or health information.
No sale of personal data
We do not sell personal information. We also do not currently use advertising cookies, behavioral ad tracking, or third-party marketing pixels on worksfine.dev.
AI-based products
Some WorksFine products may include AI-powered features. If an AI feature sends content to an external AI provider, the product page, app interface, or documentation should explain how that feature works.
1. What information do we collect?
Personal information you provide to us
We collect personal information that you voluntarily provide when you contact us, request support, express interest in a product, subscribe to updates, purchase or download a product, or otherwise interact with the Services.
The personal information we collect depends on how you interact with us and may include:
- Name
- Email address
- Messages, support requests, and contact form submissions
- Purchase, license, refund, or billing-related information
- Product feedback, bug reports, or feature requests
- Information you choose to provide when communicating with us
All personal information that you provide must be true, complete, and accurate. Please notify us if your information changes.
Sensitive information
We do not intentionally process sensitive personal information. Please do not send sensitive personal information through contact forms, support messages, product feedback, or AI features unless it is strictly necessary.
Payment data
If you purchase a paid WorksFine product, payment information may be processed by a third-party payment provider such as Stripe, Lemon Squeezy, or another checkout or licensing provider we choose to use. We do not intend to store full payment card numbers on our own systems.
Payment providers may collect information needed to process your payment, such as payment instrument details, billing information, tax information, transaction identifiers, fraud-prevention signals, and related checkout data. Their processing is governed by their own privacy policies.
Information automatically collected
When you visit, use, or navigate the Services, certain technical information may be collected automatically. This information does not usually reveal your specific identity, but it may include device and usage information.
Automatically collected information may include:
- IP address or proxy server information
- Browser type and version
- Device type and operating system
- Language preferences
- Referring URLs
- Pages viewed and approximate timestamps
- Crash, diagnostic, or performance information
- Approximate location inferred from IP address
This information is primarily used to operate, secure, debug, improve, and understand the performance of the Services.
Cookies and similar technologies
We may use cookies, local browser storage, and similar technologies to keep the Website functional and remember user preferences, such as light or dark mode. You can learn more in our Cookie Policy.
2. How do we process your information?
We process personal information to provide, improve, maintain, protect, and administer the Services. Depending on how you interact with us, we may process your information for the following purposes:
- To provide access to the Website and WorksFine products
- To respond to support requests, questions, and feedback
- To send administrative information, such as product, policy, or security updates
- To process purchases, downloads, licenses, refunds, and related account records
- To troubleshoot bugs, crashes, compatibility issues, or product errors
- To protect the Services against abuse, fraud, security threats, or misuse
- To comply with legal, tax, accounting, or regulatory obligations
- To improve product quality, usability, and reliability
- To process information for other purposes with your consent
3. What legal bases do we rely on?
If you are located in the European Economic Area, United Kingdom, Switzerland, or another jurisdiction that requires a legal basis for processing, we rely on one or more of the following legal bases:
Consent
We may process your information if you have given us permission to use your personal information for a specific purpose. You may withdraw your consent at any time.
Performance of a contract
We may process your information when it is necessary to provide the Services, fulfill a purchase, deliver a product, manage a license, or take steps at your request before entering into a contract.
Legitimate interests
We may process your information when we believe it is reasonably necessary for our legitimate business interests, such as maintaining the Website, improving products, preventing abuse, securing the Services, and responding to support requests, provided those interests are not overridden by your rights and interests.
Legal obligations
We may process your information when necessary to comply with legal obligations, such as tax, accounting, consumer protection, regulatory, law enforcement, or dispute-resolution requirements.
Vital interests
We may process your information where necessary to protect your vital interests or the vital interests of another person, such as in situations involving potential threats to safety.
4. When and with whom do we share personal information?
We may share personal information in limited situations and only as needed for the purposes described in this Privacy Policy.
Service providers
We may share information with service providers that help us operate the Services, such as hosting providers, payment processors, analytics providers, email providers, customer support tools, licensing providers, crash-reporting tools, security providers, and AI service providers.
Analytics
We use Plausible Analytics to collect privacy-friendly, aggregate website analytics. Plausible does not use cookies or persistent identifiers and does not track visitors across websites or devices.
Payment, checkout, and licensing providers
If you buy a paid product, third-party checkout, payment, tax, and licensing providers may process information necessary to complete the transaction, deliver licenses, prevent fraud, process refunds, or comply with legal obligations.
AI service providers
If you use an AI-powered WorksFine product or feature, information you submit to that feature may be sent to an AI service provider to generate the requested result. Product-specific documentation should explain the practical behavior of each AI feature.
Business transfers
We may share or transfer information in connection with a merger, sale of company assets, financing, acquisition, restructuring, or similar business transaction involving all or part of our business.
Legal and safety reasons
We may disclose information if required by law, legal process, or government request, or if we believe disclosure is necessary to protect rights, safety, security, prevent fraud, enforce agreements, or respond to abuse.
5. Third-party websites and services
The Services may link to third-party websites, services, repositories, checkout pages, sponsor pages, download pages, documentation, or integrations that are not controlled by us.
Examples may include GitHub, GitHub Sponsors, payment providers, software download providers, AI providers, analytics providers, and app distribution services. We are not responsible for the privacy, security, or content practices of third-party websites or services. You should review their policies directly.
6. Do we use cookies and other tracking technologies?
We may use cookies, local browser storage, and similar technologies to maintain basic site functionality, save preferences, improve reliability, prevent errors, and understand how the Services are used.
WorksFine currently does not use advertising cookies, behavioral ad tracking, or third-party marketing pixels on the Website. If we add analytics, marketing, embedded media, payment widgets, or other technologies that use cookies or similar tools, we will update the Cookie Policy.
7. Do we offer AI-based products?
Some WorksFine products may include features powered by artificial intelligence, machine learning, large language models, or similar technologies ("AI Products").
Use of AI technologies
AI Products may use third-party AI service providers, such as OpenAI, Anthropic, or other providers selected for a specific product. When you use an AI feature, your input, selected text, prompts, output, technical metadata, or related information may be processed by those providers to deliver the requested feature.
Product-specific AI behavior
The exact data flow depends on the product. For example, a writing assistant may process selected text to return a corrected or rewritten version. A CLI or local utility may not use AI at all unless explicitly stated.
You should avoid submitting sensitive personal information, confidential business information, passwords, API keys, private credentials, financial data, health information, or other highly sensitive content to AI-powered features unless the relevant product documentation explicitly says it is appropriate.
User-controlled API keys
Some WorksFine products may allow or require you to use your own third-party API key after a trial or for advanced use. In that case, your use of the third-party AI provider may also be governed by that provider's own terms and privacy policy.
8. How long do we keep your information?
We keep personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Retention periods may vary depending on the type of information and the reason we process it. For example:
- Support messages may be kept while needed to respond and maintain support history.
- Purchase, refund, license, and tax records may be kept as required for legal, accounting, or tax purposes.
- Technical logs may be kept for a limited period for security, debugging, abuse prevention, and reliability.
- Marketing preferences may be kept until you unsubscribe or request deletion, where applicable.
When we no longer have an ongoing legitimate business need to process personal information, we will delete, anonymize, or securely store it until deletion is possible.
9. How do we keep your information safe?
We use reasonable technical and organizational measures designed to protect personal information we process. These measures may include access controls, secure hosting, limited access to administrative tools, encryption where appropriate, and careful selection of service providers.
However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. We cannot guarantee that unauthorized third parties will never defeat security measures or improperly collect, access, steal, or modify information. You should use the Services only within a secure environment.
10. Do we collect information from minors?
We do not knowingly collect, solicit, sell, or market personal information from children under 18 years of age, or the equivalent age specified by law in your jurisdiction.
By using the Services, you represent that you are at least 18 years old or the equivalent age in your jurisdiction, or that you are the parent or guardian of a minor and consent to the minor's use of the Services.
If we learn that we have collected personal information from a minor without appropriate consent, we will take reasonable steps to delete that information.
11. What are your privacy rights?
Depending on where you live, applicable privacy laws may give you certain rights over your personal information.
These rights may include:
- Requesting access to personal information we hold about you
- Requesting correction of inaccurate or incomplete information
- Requesting deletion of your personal information
- Requesting restriction or objection to certain processing
- Requesting a copy of information you provided to us
- Withdrawing consent where processing is based on consent
- Opting out of certain marketing communications
- Opting out of certain sale, sharing, targeted advertising, or profiling activities where applicable
These rights are not absolute and may be limited by applicable law. For example, we may need to keep certain information for tax, security, legal, accounting, or legitimate business reasons.
Marketing communications
If we send marketing or promotional emails, you can unsubscribe using the unsubscribe link in the email or by contacting us. We may still send non-marketing messages, such as product, security, purchase, license, support, or policy updates.
Cookies
Most browsers accept cookies by default. You can usually set your browser to remove or reject cookies and browser storage. For more information, see our Cookie Policy.
12. Controls for Do-Not-Track features
Some browsers and devices include a Do-Not-Track ("DNT") feature that signals a preference not to be tracked online. At this time, no uniform standard for recognizing and implementing DNT signals has been finalized.
We do not currently respond to DNT browser signals or other automatic tracking preference mechanisms. If a standard is adopted that we are required to follow, we will update this Privacy Policy.
13. United States privacy rights
If you are a resident of a US state with applicable privacy laws, you may have specific rights regarding personal information we maintain about you. These rights may include the right to know, access, correct, delete, obtain a copy of personal information, opt out of certain processing, and not be discriminated against for exercising your rights.
Categories of personal information
Depending on how you interact with the Services, we may collect or process some of the following categories of personal information:
- Identifiers: such as name, email address, IP address, account or license identifiers, and online identifiers.
- Customer records information: such as billing, purchase, support, or contact information.
- Commercial information: such as products purchased, license status, refund records, or transaction history.
- Internet or network activity: such as website usage, device information, log data, diagnostics, and interactions with the Services.
- Geolocation information: approximate location inferred from IP address.
- Audio, electronic, or similar information: such as messages, support content, or other communications you send to us.
- Inferences: limited preferences or product-related information, such as theme preference or product interest, where applicable.
We do not intentionally collect sensitive personal information, biometric information, education information, or protected classification characteristics through the Website.
No sale or sharing of personal information
We do not sell personal information. We do not currently share personal information for cross-context behavioral advertising. If this changes, we will update this Privacy Policy and provide any required opt-out mechanisms.
How to exercise US privacy rights
You may exercise applicable privacy rights by contacting us through the WorksFine contact page. We may need to verify your identity before responding to a request.
Authorized agents
Where applicable law allows, you may designate an authorized agent to make a request on your behalf. We may require proof that the agent is authorized to act for you and may also require you to verify your identity directly.
Appeals
If applicable law gives you the right to appeal a privacy request decision, you may appeal by contacting us. We will respond as required by applicable law.
California "Shine the Light" law
California Civil Code Section 1798.83 permits California residents to request information about categories of personal information disclosed to third parties for direct marketing purposes. We do not disclose personal information to third parties for their own direct marketing purposes.
14. Do we make updates to this policy?
Yes. We may update this Privacy Policy from time to time to reflect changes in our Services, technologies, legal requirements, or business practices.
The updated version will be indicated by an updated "Last updated" date at the top of this page. If we make material changes, we may provide notice by posting a prominent notice on the Website or by other appropriate means.
15. How can you contact us?
If you have questions or comments about this Privacy Policy, contact us through the WorksFine contact page.
You may also contact us by post at:
WorksFine
1309 Coffeen Ave Ste 1200
Sheridan, WY 82801
United States
16. How can you review, update, or delete your data?
Based on the applicable laws of your country, state, or region, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correction of inaccurate information, deletion of your personal information, or withdrawal of consent.
To request access, correction, deletion, or another privacy action, contact us through the WorksFine contact page. We will consider and act upon your request in accordance with applicable data protection laws.